1. Scope of this policy
This policy describes how WOW Construction Group ("we," "us," or "our") collects, uses, and discloses personal information through wowconstructiongroup.com, our inquiry and financing forms, and related communications. Third-party websites and lenders have their own privacy policies.
2. Information we collect
- Contact and project information: your name, email address, phone number, project address, service interests, and messages you send us.
- Financing application information: information you choose to provide about your identity, residence, employment, income, financial obligations, co-applicant, and application authorizations. Credit-related information may be processed in connection with an authorized financing application.
- Communication and consent records: messages, communication preferences, and any text-message opt-in or opt-out records.
- Website activity: IP address, browser and device information, pages viewed, and interactions such as form submissions or phone-link clicks, collected through cookies, pixels, and similar technologies.
3. How we use information
We use information to respond to inquiries, prepare estimates, arrange consultations, manage projects, process requested financing applications, provide customer support, maintain communication preferences, protect our services, and meet legal obligations. We also use website activity to measure advertising and improve our website. Promotional communications are subject to your preferences and any consent required by law.
4. How we disclose information
We may disclose necessary information to service providers that help us operate our website, manage customer records and communications (including GoHighLevel), and deliver services. When you request financing and provide the applicable authorization, application information may be disclosed to the relevant lender or financing partner for that request. We may also disclose information when required by law, to protect legal rights or safety, or as part of a business transfer subject to applicable privacy protections.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Sharing information with subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your mobile phone number or SMS consent. Advertising-related website data is addressed separately below; SMS opt-in data and consent are not provided to advertising platforms.
5. Cookies, Meta Pixel, and advertising
Our website uses the Meta Pixel to measure page views and interactions, including successful inquiry submissions, phone-link clicks, and visits to our financing page. Meta may receive device identifiers, IP addresses, and event information and use it under its own privacy policy for measurement and advertising. Depending on applicable law, some advertising-related disclosures may be considered a sale or sharing of personal information for cross-context behavioral advertising.
You can manage cookies through your browser and advertising preferences through the relevant platform. Blocking cookies alone may not stop every pixel request. To ask about or exercise applicable rights to opt out of advertising-related sale or sharing, contact us using the details below. External map and address-search services may receive technical information and address-search text when you use those features.
6. Text messages and your choices
Providing a phone number or submitting a form does not, by itself, enroll you in promotional text messages. Where you separately opt in, we may send messages about inquiries, estimates, appointments, projects, and customer service; promotional messages require the applicable separate consent. Consent is not a condition of purchasing goods or services. Message frequency varies. Message and data rates may apply.
Reply STOP to unsubscribe from text messages. You may receive one final confirmation of your opt-out. Reply HELP for assistance or contact us below. See our Terms & Conditions for the full text-message program terms. You can unsubscribe from marketing emails using their unsubscribe link or by contacting us.
7. Retention and security
We retain information as reasonably needed for the purposes described here, including providing services, maintaining consent and transaction records, resolving disputes, and meeting legal requirements. Retention depends on the type of information and those requirements. We use reasonable administrative, technical, and organizational safeguards, but no online transmission or storage system can be guaranteed completely secure.
8. Privacy rights, including California residents
Depending on where you live and which laws apply, you may have rights to request access to or a copy of your personal information, correction, deletion, information about disclosures, or an opt-out of sale or sharing. California residents may also have rights to limit certain uses of sensitive personal information, where applicable, and to exercise their rights without unlawful discrimination. These rights are subject to legal exceptions; not every privacy law applies to every business.
Contact us below to submit a request, including an advertising opt-out request, or ask how to use an authorized agent. We may verify your identity and an agent's authority before processing a request. Please do not email Social Security numbers, credit records, or other sensitive documents when making a privacy request.
9. Children and policy updates
Our services are intended for adults, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information. We may update this policy as our practices or legal requirements change. The date above identifies the latest revision; we will provide additional notice when required by law.
Contact us
WOW Construction Group
5031 Fair Ave, Suite 625
North Hollywood, CA 91601
Email: WOWconstructiongroup1@gmail.com
Phone: (888) 486-2182